Refunds are only available if you cancel your training registration 6 (six) business days before the start of the first session. Request for refunds less then 6 (six) business days before the start of the first session are only available if the handler or dog enrolled in the class can no longer attend due to illness or injury (documentation required).
If you or your dog acquire a documented injury or illness after the first training session or during any portion of the training program, no refunds are available (including partial and or permanent disability), however, a future re-start training date to resume training can be scheduled along with a re-assessment. An Assessment fee of $40.00 will be required.
If you are unable to continue training for any reason other then illness or injury affecting yourself or your dog, No refunds are available. Requests for transfer to another date or training time slot will be reviewed on a case-by-case basis by management, and a $25.00 administrative fee will apply if the transfer is approved.